Salvage Ethnography in the Financial Sector

Salvage Ethnography in the Financial Sector

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This book is based on ethnographic research from 2001-2, during Bank of Scotland's first year of merger with Halifax to form HBOS. The research is revisited from the present perspective in the wake of the global banking and financial crisis that undermined HBOS in 2008. This historical perspective on the ethnographic data is used to explore: people's responses to the pressures of heightened competition and organisational change; mutual and sometimes antagonistic perceptions of Scottish and English identities across the two merged banks; conflicting evaluations of national and organisational cultures; and the challenges of integrating ethnographic and historical perspectives in a single study. As an historical ethnography it 'salvages' a disappearing culture of Scottish and UK banking, disintegrated by neoliberal processes.Thus while it was a#39;ina#39; the banking sector, the research was a#39;ona#39; national identity. The purpose was not to make generalisations about large populations (whether British, Scottish or even the staff of the Bank), but rather to offer more nuancedanbsp;...

Title:Salvage Ethnography in the Financial Sector
Author: Jonathan Hearn
Publisher:Oxford University Press - 2017-08-15

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