e-Study Guide for: Services Management : The New Paradigm in Hospitality
Never Highlight a Book Again! Just the FACTS101 study guides give the student the textbook outlines, highlights, practice quizzes and optional access to the full practice tests for their textbook.Cram101 Textbook Reviews. CHAPTER OUTLINE: KEY TERMS, PEOPLE, PLACES, CONCEPTS ac Pareto analysis ac SERVQUAL ac Union ac Competitive advantage ac Service guarantee ac Marketing ac Customer satisfaction ac Point ac Serviceanbsp;...
| Title | : | e-Study Guide for: Services Management : The New Paradigm in Hospitality |
| Author | : | Cram101 Textbook Reviews |
| Publisher | : | Cram101 Textbook Reviews - 2012-01-01 |
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