COBIT User Guide for Service Managers

COBIT User Guide for Service Managers

4.11 - 1251 ratings - Source



Figure 5 shows an example set of metrics for the IT process DS1 Define and manage service levels. Both ITIL and CobIT provide guidance on how to define and break down business objectives and create monitoring metrics based on the anbsp;...


Title:COBIT User Guide for Service Managers
Author: IT Governance Institute
Publisher:ISACA - 2009
ISBN-13:

You must register with us as either a Registered User before you can Download this Book. You'll be greeted by a simple sign-up page.

Once you have finished the sign-up process, you will be redirected to your download Book page.

How it works:
  • 1. Register a free 1 month Trial Account.
  • 2. Download as many books as you like (Personal use)
  • 3. Cancel the membership at any time if not satisfied.


Click button below to register and download Ebook
Privacy Policy | Contact | DMCA